Triage hazards from routine calls
Not every electrical call is a spark-and-smoke emergency. Calls get triaged so a flickering light doesn't jump the line ahead of an actual hazard.
Lead Qualification →ELECTRICAL
Panel upgrades and inspections,
followed up like they matter.
Electrical work splits into two worlds: true emergencies — a breaker that won't stop tripping, exposed wiring — and bigger considered purchases like panel upgrades, EV charger installs, and whole-home rewires. AI systems built for electricians triage the first and keep the second moving.
TRIAGEDEmergency vs. routine calls sorted automatically
BIGGER DECISIONSPanel upgrade and rewiring quotes followed up over weeks, not days
REVIEWSRequested right after the inspection or install, while it's fresh
Follow up on bigger decisions
A panel upgrade or EV charger install is a bigger decision, often needing a spouse's buy-in. Follow-up stays patient without going quiet.
Quote Follow-Up →Ask for the review while it's fresh
A clean inspection or a finished install is the best moment to ask for a review — automatically, right when it happens.
Reputation Management →EXAMPLE CALL — ROUTINE VS. URGENT TRIAGE
CallerThe lights in my whole house have been flickering for a few days.
AI Voice AgentThanks for calling — I want to make sure this gets handled right. Are you noticing any burning smell, sparks, or warm outlets anywhere?
CallerNo, nothing like that.
AI Voice AgentOkay, good — that likely isn't an emergency, but it's worth a look soon. I have an opening Thursday afternoon, does that work?
STRAIGHT ANSWERS
About electrical
automation.
How does it know when something is actually dangerous?+
It asks the same safety-triage questions your team already asks — burning smell, sparks, warm outlets — and flags anything that sounds urgent immediately.
Can it talk about EV charger installs and panel upgrade pricing?+
It can share the pricing ranges you give it, and route bigger or more specific questions straight to your team.
Does it help with getting reviews after an inspection?+
Yes — requests go out right after a completed inspection or install, while the experience is still fresh.
What if someone describes something that sounds like a real hazard?+
Those get flagged as urgent and routed immediately — this isn't the kind of call that waits for a callback.
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