Requested right after the job
While the experience is still fresh, not a generic email weeks later that gets ignored.
REPUTATION MANAGEMENT
One bad review can sit at the top of your Google listing for months. Reviews get requested at the moment a customer is happiest, monitored everywhere they show up, and responded to fast — before a bad one does damage.
HOW IT WORKS
While the experience is still fresh, not a generic email weeks later that gets ignored.
Google, Facebook, Yelp, and other platforms watched together instead of checked one at a time.
Every review gets a reply matched to your voice, without it sitting unanswered for days.
A rough job or an upset customer gets flagged to you before it turns into a public review.
A clear read on your rating over time, so you know if it's trending up or down.
EXAMPLE — A 4-STAR REVIEW AND ITS RESPONSE
STRAIGHT ANSWERS
No — this only helps you request real reviews from real customers and respond to what's already there. Nothing here generates or fakes reviews.
Serious complaints get flagged to you immediately rather than getting an automated reply — some things need a real response from a real person.
Yes, if you want that extra step — most owners move to auto-approve once they trust the tone, but it's your call.
Review volume and recency are a real ranking factor, but that's a side effect here — the main point is protecting your reputation, not gaming search.
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